Shipping Policy - The Tea Leaf Theory

We ship to more than 65 countries and all our products are shipped from our fulfillment center in Assam, India. We dispatch all the orders within 24-48 hours of receiving the order from the customer.  In cases of unforeseen delays due to unseen reasons customers shall be informed by email about the tentative date of dispatch. Orders placed on Sunday and general holidays are dispatched on the next business day.

International Shipping:

We provide free worldwide shipping on all orders above $79 and a flat shipping rate of $12 on orders below $79.

All the international orders will be shipped through air via Fedex, DHL or Aramex. Standard delivery time for International shipment is 1-2 weeks depending on the country’s custom clearances. Additional fees or delays imposed by a specific country’s customs are the sole responsibility of the customer. If your order has not arrived within the estimated delivery window, please let us know and we will investigate or re-send if necessary. If a parcel is held by customs and not allowed to enter your country, we will not be held responsible. In such situations we shall refund you the amount you paid minus shipping. Please be familiar with the customs requirements of your home country so that we can avoid unnecessary and costly problems and delays.

If your address has an unsecured mailbox, please use the provided tracking number to anticipate the date of delivery. We are not responsible for orders that are stolen or lost due to being delivered to an unsecured residence/location.

We shall take care of all the formalities or additional fees which need to be paid at Indian Customs.

Countries not listed in our website can mail us at [email protected] and we shall arrange delivery at your location.

Domestic Shipping (India):

We provide free shipping in India on all orders above Rs 350 and a flat shipping rate of Rs 60 on orders below Rs 350. Incase delivery is not available in your location then kindly mail us at [email protected]